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Victim's Assistance Checklist
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These guidelines are based on recommendations from the Federal Trade Commission and various guidelines from police departments and crime units focusing on the identity theft problem.
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Contact the fraud departments of each of the three major credit bureaus. Tell them to:
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flag your file with a fraud alert
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include a statement that creditors should get your permission before opening any new accounts in your name.
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Ask the credit bureaus for copies of your credit reports. Credit bureaus must give you a free copy of your report if it is inaccurate because of fraud. Review your reports carefully to make sure no additional fraudulent accounts have been opened in your name or unauthorized changes made to your existing accounts. In a few months, order new copies of your reports to verify your corrections and changes, and to make sure no new fraudulent activity has occurred.
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| Equifax |
| Mailing Address: P.O. Box 74021 Atlanta, GA 30374-0241 |
| Report Fraud: 800-525-6285 |
| Order Report: 800-685-1111 |
| Web site: www.equifax.com |
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| Experian |
| Mailing Address: P.O. Box 949 Allen, TX 75013-9049 |
| Report Fraud: 888-EXPERIAN (397-3742) |
| Order Report: 888-EXPERIAN (397-3742) |
| Web site: www.experian.com |
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| Trans Union |
| Mailing Address: Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92634 |
| Report Fraud: 800- 680-7289 |
| Order Report: 800-888-4213 |
| Web site: www.tuc.com |
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3. |
If you have had checks stolen or a bank account fraudulently opened in your name, report it to the check verification companies listed below. This will alert merchants who may later be presented with the checks. Put " stop payments " on any outstanding checks that you are unsure of. Cancel your checking and savings account and obtain new account numbers. Give the bank a secret password for your account (not your mother's maiden name).
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CheckRite: (800) 766-2748
Equifax Check Systems: (800) 437-5120
Scan: (800) 262-7771
CrossCheck:(800) 654-4515
International Check Service: (800) 526-5380
TeleCheck: (800) 710-9898
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4. |
Contact the creditors for any accounts that have been tampered with or opened fraudulently. Ask to speak with someone in the security or fraud department, and follow up in writing. Following up with a letter is one of the procedures spelled out in the Fair Credit Billing Act for resolving errors on credit billing statements, including charges that you have not made.
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File a report with your local police or the police in the community (or communities) where the identity theft took place. Keep a copy in case your creditors need proof of the crime.
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6. |
Also check with these agencies to check your identity status in their files:
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Social Security Agency www.ssa.gov
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U.S. Passport Agency travel.state.gov
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US Department of State
Passport Services
Consular Lost/Stolen Passport Section
1111 19th Street, NW, Suite 500
Washington, DC 20036
Or call us 24 hours/day at: (202) 955-0430
Voice mail - For non-business hours, Eastern Time
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Department of Motor Vehicles www.traffic-school.org
This link provides links to every state Department of Motor Vehicle or Motor Vehicle Administration in the U.S.
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U.S. Postal Inspection Service www.usps.com
You can contact the U.S. Postal Inspection Service in four ways:
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1.Mail correspondence to this address |
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INSPECTION SERVICE SUPPORT GROUP
ATTN: FRAUD SECTION
STE 1250
222 S RIVERSIDE PLAZA
CHICAGO IL 60606-6100
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2.Call your local Postal Inspector's office. |
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3.Complete our on-line feedback form. |
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4.Submit a Mail Fraud Report if you have a complaint involving fraud and the U.S. Mail. |
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File a complaint with the FTC by contacting the FTC's Identity Theft Hotline:
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by telephone: toll-free 1-877-IDTHEFT (438-4338); TDD: 202-326-2502; |
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by mail: Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580; |
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or online: www.consumer.gov |
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8. |
Minimize your risk from future attacks and maintain vigilance. Get Identity Watch Protection today and take control of your identity!
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